[...] more information regarding the Trial visit the WebAfrica Blog. Please not that there is only 5000 signups available and already 1,843 has signed up, so hurry to [...]

PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEASEEE, WILL WORK FOR BANDWIDTH

PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEASEEE, WILL WORK FOR BANDWIDTH

Is this 10GB local bandwidth only? Or ‘international’ too?

Is this 10GB local bandwidth only? Or ‘international’ too?

Rob: It’s 10GB local and international bandwidth.

Rob: It’s 10GB local and international bandwidth.

Hi,

Is there any benefit for prepaid customers to join? In other words will they get the 10GB trial outside of prepaid bandwidth usage? If so, how will this work? Is there a region or location limit to the trial area/network?
Regards

Hi,

Is there any benefit for prepaid customers to join? In other words will they get the 10GB trial outside of prepaid bandwidth usage? If so, how will this work? Is there a region or location limit to the trial area/network?
Regards

Hi,
Is there any benefit for prepaid customers to join? In other words will they get the 10GB trial outside of prepaid bandwidth usage? If so, how will this work? Is there a region or location limit to the trial area/network? Also, is there a fallback to the previous network in case of downtime of the new network during the trial?
Regards

Hi,
Is there any benefit for prepaid customers to join? In other words will they get the 10GB trial outside of prepaid bandwidth usage? If so, how will this work? Is there a region or location limit to the trial area/network? Also, is there a fallback to the previous network in case of downtime of the new network during the trial?
Regards

How long will the trial period be in operation?

How long will the trial period be in operation?

Clint >

The accounts being provided will be completely separate usernames from your existing ADSL account, you will therefore be able to run it concurrently with any existing ADSL service you may have with us for backup purposes. The 10GB usage won’t apply to your existing account. There are also no limitations on the accounts.

Eddie >

We expect the trial to run for 1 to 2 weeks.

Clint >

The accounts being provided will be completely separate usernames from your existing ADSL account, you will therefore be able to run it concurrently with any existing ADSL service you may have with us for backup purposes. The 10GB usage won’t apply to your existing account. There are also no limitations on the accounts.

Eddie >

We expect the trial to run for 1 to 2 weeks.

@Clint
read the second quote

@Clint
read the second quote

Free trail ftw!!!

Free trail ftw!!!

when trying to sign up I get this error:

An unexpected error has occurred

This error could be caused by a temporary connectivity problem to the website and may resolve itself. Please wait approximately 1 minute and try again. If the error persists, please contact our support team at support@webafrica.co.za.

When contacting support, please reference error number [-2].

We do apologise for the inconvenience.

when trying to sign up I get this error:

An unexpected error has occurred

This error could be caused by a temporary connectivity problem to the website and may resolve itself. Please wait approximately 1 minute and try again. If the error persists, please contact our support team at support@webafrica.co.za.

When contacting support, please reference error number [-2].

We do apologise for the inconvenience.

Craig: I have checked with our Developers and received the following input – “Due to popular demand the website has been under some stress. We are taking steps to alleviate any further problems. Your email address will still be valid so you can try again.”

Craig, please let me know if you are still having problems signing up.

Craig: I have checked with our Developers and received the following input – “Due to popular demand the website has been under some stress. We are taking steps to alleviate any further problems. Your email address will still be valid so you can try again.”

Craig, please let me know if you are still having problems signing up.

Tried to sign up for the free 10 Gig trial but receive the following error message:

“You are not authorized to view this page – HTTP Error 403 – Forbidden: Access is denied.”

Can anyopne please help

Thanks

Tried to sign up for the free 10 Gig trial but receive the following error message:

“You are not authorized to view this page – HTTP Error 403 – Forbidden: Access is denied.”

Can anyopne please help

Thanks

Sounds Great.
Where can I find answers to everyones questions on this page?

Sounds Great.
Where can I find answers to everyones questions on this page?

@DDK
Thank you for posting your error. I am getting our Developers to look into this. Will let you know as soon as I have an answer.

update: latest information from our Developers is that this has been resolved.

@Wilfred J. Stark

Users can keep up to date on discussions surrounding the trial and receive customer support on the Trial Forum, available at http://forums.webafrica.co.za/networktrial

You will also find answers to your questions throughout the thread and posts.

@DDK
Thank you for posting your error. I am getting our Developers to look into this. Will let you know as soon as I have an answer.

update: latest information from our Developers is that this has been resolved.

@Wilfred J. Stark

Users can keep up to date on discussions surrounding the trial and receive customer support on the Trial Forum, available at http://forums.webafrica.co.za/networktrial

You will also find answers to your questions throughout the thread and posts.

Hi there, I can’t seem to sign up. It says I”m not authorized to view this page.Please tell me what the problem is.

Hi there, I can’t seem to sign up. It says I”m not authorized to view this page.Please tell me what the problem is.

.
Web page is available and working now.
.

.
Web page is available and working now.
.

How will signing up for your ADSL affect my exisitng account with another provider? Will I have to ditch that one first or can they run concurrently?

How will signing up for your ADSL affect my exisitng account with another provider? Will I have to ditch that one first or can they run concurrently?

@Richard mitchell
They can run concurrently. You do not have to leave your existing ISP to make use of the trial offer.

@Richard mitchell
They can run concurrently. You do not have to leave your existing ISP to make use of the trial offer.

what about existing clients???

I have had an account with you guys for years … why don’t we get free bandwidth????

what about existing clients???

I have had an account with you guys for years … why don’t we get free bandwidth????

hmmm, last month I used up more than 84gb. I would stay with you guys if you bring down your top-up (Prepaid) bandwith to $49 per gb as well. otherwise it would seem that you are almost 29% more expensive on prepaid than some of your competitors

hmmm, last month I used up more than 84gb. I would stay with you guys if you bring down your top-up (Prepaid) bandwith to $49 per gb as well. otherwise it would seem that you are almost 29% more expensive on prepaid than some of your competitors

All’s well. I managed to sign in.
Thanks

All’s well. I managed to sign in.
Thanks

Hi I seem to be getting the same error no 2 as mentioned above…….pls advise.
Thanks

Hi I seem to be getting the same error no 2 as mentioned above…….pls advise.
Thanks

@Rika
Ok said I will be contacted…….so we will wait and see. :-)

@Rika
Ok said I will be contacted…….so we will wait and see. :-)

THis is why we are with Web Africa. This is great

THis is why we are with Web Africa. This is great

@Brad
You do!
All our Customers were given this information via our News Mail that was sent out today. We were not prepared for the massive response we received from people that were not existing Customers and have therefore extended the sign up limit to ensure that valued customers benefit too.

@Brad
You do!
All our Customers were given this information via our News Mail that was sent out today. We were not prepared for the massive response we received from people that were not existing Customers and have therefore extended the sign up limit to ensure that valued customers benefit too.

@Craig Haywood
We are currently investigating reductions in pricing for the new year and will announce any changes shortly.

@Craig Haywood
We are currently investigating reductions in pricing for the new year and will announce any changes shortly.

So you can run it concurrently but what happens when the trial network goes down periodically for maintenance purposes”. How will this affect data loss and connectivity?

So you can run it concurrently but what happens when the trial network goes down periodically for maintenance purposes”. How will this affect data loss and connectivity?

@Sadeekah
Users would have to manually switch to their backup account, this is the same as with every other ADSL account, there is no automated failover. From time to time we may have to either simulate various situations on the network or perform routine maintenance during the trial. As such we do not guarantee uninterrupted service, even though we will attempt to keep any downtime to an absolute minimum.

We do expressly state on the sign up page that it’s *not* for use in a production or mission-critical environment for that purpose.

@Sadeekah
Users would have to manually switch to their backup account, this is the same as with every other ADSL account, there is no automated failover. From time to time we may have to either simulate various situations on the network or perform routine maintenance during the trial. As such we do not guarantee uninterrupted service, even though we will attempt to keep any downtime to an absolute minimum.

We do expressly state on the sign up page that it’s *not* for use in a production or mission-critical environment for that purpose.

Zena – thanks for the reply – I have managed to sign up.

Can you please clarify the following:
1. How long after signing up will we receive our new usernames and passwords?
2. With my existing connection, I type in 10.0.0.2, enter my username and password, save, reboot my pc and then restart (power down and power up) the router. Will this same procedure apply for the new username and password?

Thanks
.

Zena – thanks for the reply – I have managed to sign up.

Can you please clarify the following:
1. How long after signing up will we receive our new usernames and passwords?
2. With my existing connection, I type in 10.0.0.2, enter my username and password, save, reboot my pc and then restart (power down and power up) the router. Will this same procedure apply for the new username and password?

Thanks
.

@Zena

You guys had better make it sooner than later. Once my initial bandwidth for this month is used up I’m moving if your prices weren’t reduced

@Zena

You guys had better make it sooner than later. Once my initial bandwidth for this month is used up I’m moving if your prices weren’t reduced

Has anyone received their new username and password ???

I’m still waiting – noothing received yet.
.

Has anyone received their new username and password ???

I’m still waiting – noothing received yet.
.

@DDK
1) Usernames and passwords will be allocated when the trial begins, which we expect to happen within the next 30 days.
2) Yes, the same process will need to be followed for using the trial ADSL usernames and passwords.

@DDK
1) Usernames and passwords will be allocated when the trial begins, which we expect to happen within the next 30 days.
2) Yes, the same process will need to be followed for using the trial ADSL usernames and passwords.

Good Day Zena,

Hope we not to late!

1) For how long will the trail period be? Will it only be for 2 Weeks as mentioned above or will it be for a longer period?

2) When will the trail period begin?

3) What will happen to the remainder of the 10GB after the trail period is over? or will it carry over untill a full month has been reach?

4) Is it true that if theirs a towntime on the trail account that Web Africa will switch us back to our current account?

Thanks,

Good Day Zena,

Hope we not to late!

1) For how long will the trail period be? Will it only be for 2 Weeks as mentioned above or will it be for a longer period?

2) When will the trail period begin?

3) What will happen to the remainder of the 10GB after the trail period is over? or will it carry over untill a full month has been reach?

4) Is it true that if theirs a towntime on the trail account that Web Africa will switch us back to our current account?

Thanks,

@Fransien
Goodmorning, please see our forum at http://forums.webafrica.co.za/networktrial all these questions are answered either in the FAQ or we have other trial applicants who have asked the same questions.

If however you need anymore clarity on any of your questions, please feel free to post another comment.

@Fransien
Goodmorning, please see our forum at http://forums.webafrica.co.za/networktrial all these questions are answered either in the FAQ or we have other trial applicants who have asked the same questions.

If however you need anymore clarity on any of your questions, please feel free to post another comment.

Hiya,
what how when – is it still possible to sign up for this…. ??

especially HOW…

Hiya,
what how when – is it still possible to sign up for this…. ??

especially HOW…

I received a request to partake in a customer survey. When I click on “go to survey”
I must give a email request code. I have tried my email address, name etc which are all invalid. Can not find this code anywhere in your email

Would also like to know if it is possible to sign up for the ADSL with free bandwidth to see if it will make a difference to my operation etc

I received a request to partake in a customer survey. When I click on “go to survey”
I must give a email request code. I have tried my email address, name etc which are all invalid. Can not find this code anywhere in your email

Would also like to know if it is possible to sign up for the ADSL with free bandwidth to see if it will make a difference to my operation etc

I have the same opinion as Brad above

I have the same opinion as Brad above

@Henriette
We’ve resent the survey login following the email request code error. Hope you were able to participate.
On your second question, we’ve unfortunately reached our cap for the free ADSL trial sign-ups.

@Henriette
We’ve resent the survey login following the email request code error. Hope you were able to participate.
On your second question, we’ve unfortunately reached our cap for the free ADSL trial sign-ups.

Can I still participate in this free 10 Gig trail, or has there already been 5000 people?

Will there be such trials again in the future?

I would like to stand in line for the bandwidth testing. Please