Platinum Priority Bandwidth and Premium Support

We are pleased to announce our new Business ADSL offerings!

With these new products we aim to further strengthen our position as South Africa’s premier ADSL provider.

Existing customers can upgrade instantly via our DSL Console (we’ll be sending out our official announcements to customers during the course of this week) and new customers can sign up straight away on our Business product page, or give us a call on 0861 555 222. [...]

For more info on this product, please visit our Business product page.

Key Features:
• Platinum Priority Bandwidth – optimised for business use. Better than unshaped.
• Additional bandwidth redundancy and stability.
• Prioritised Business Support – dedicated contact number.
• Up to 10mbps line speed.

Business Lite options are also available.

Q & A

How are we able to offer Priority traffic?
We’ve deployed some of the best traffic management systems available, enabling us to group different types of traffic from VoIP and Gaming through to Windows Updates and Streaming Videos. We are then able to give preference to interactive and time sensitive services like VoIP and Gaming above non interactive services like Windows Updates or P2P during times of load to ensure the best user experience. This is also a contributing factor to why we’re currently SA’s fastest ADSL provider overall.

How does prioritised traffic compare to unshaped traffic?
With unshaped, all traffic types are treated the same. While this may sound attractive, in truth there is no intelligent traffic management, thus it is likely that protocols such as P2P and other download traffic could choke the network. Since no provider sells ADSL on a 1:1 contention ratio, this would slow down time critical applications (games, VoIP VPN and streaming) and interactive applications (Web-browsing and email).
By using traffic prioritisation we can ensure that critical applications have a higher priority and will be fully operational regardless of the load on the network. In addition, by effectively utilising traffic priority management we also reduce the chance of our network becoming congested in the first place.
More info on traffic prioritisation here.

Business users will also be able to enjoy the benefit of our newly launched Download Plus add-on.

Join us in our forums to discuss these new offers with the WA community.