Business Uncapped Usage Guidelines and Acceptable Usage Policy

Business Uncapped Usage Guidelines and Acceptable Usage Policy

Web Africa is engaged in provisioning quality services to its customers. To ensure the integrity of the network and to offer customers fair and equal usage across the board, Web Africa reserves the right to undertake the necessary steps to prevent excessive usage by the following means:

 

Web Africa may undertake the following action(s) to ensure fair and equal network performance for all customers:

• Adjusting the throughput of the aforementioned service based off the current and historic usage of the service.
• Limiting or preventing service through specific protocols and/or ports.
• Continuous excessive usage of a service may result in termination of the Business Uncapped ADSL account.
• Any attempt to bypass Shaping Policies may result in termination of the Uncapped ADSL account.

 

Web Africa's Business Uncapped solution is a prioritised service, based off available network capacity along with current and historic usage trends.

 

Legal:

The User undertakes to use Web Africa’s services in accordance with any restrictions imposed under the following legislation:

• Electronic Communications and Transactions Act 25 of 2002;
• Electronic Communications Act 36 of 2005;
• Regulation of Interception and Provision of Communication-Related Information Act 70 of 2003

 

All cases of violation of the above Acceptable Use Policy should be reported to abuse@webafrica.co.za

 

Please Note:

Web Africa reserves the right to amend the Acceptable Usage Policy for Business Uncapped ADSL accounts as necessary. This is to ensure optimal performance across our network for the majority of Business Uncapped customers.

Web Africa's Business Uncapped solution makes use of our Gold bandwidth prioritisation standard, for further information pertaining to this please search the Knowledge Base.