We’ve slashed our pricing on Home Uncapped and Business Uncapped by up to 62%!
Existing Web Africans will see their monthly invoice for February reflect the new prices, while new customers signing up will benefit from our new prices as from today, 24 January 2014.
So what’s new?
Home Uncapped ADSL & Home Uncapped VDSL
| Data package |
New Data Price | % Decrease | New Bundle Price* |
| 1Mbps ADSL data |
R 179 pm | – | R 329 pm |
| 2Mbps ADSL data |
R 199 pm | 16.7% | R 349 pm |
| 4Mbps ADSL data |
R 299 pm |
11.8% | R 549 pm |
| 10Mbps ADSL data |
R 499 pm |
28.6% | R 899 pm |
| 20Mbps VDSL data |
R 999 pm |
50.0% | R 1,499 pm |
| 40Mbps VDSL data |
R 1,399 pm |
62.2% | R 2,149 pm |
*Bundle price includes a DSL line in the order
Business Uncapped ADSL & Business Uncapped VDSL
| Data Package | New Data Price | % Decrease |
New Bundle Price* |
| 1Mbps ADSL data |
R 299 pm |
– | R 449 pm |
| 2Mbps ADSL data |
R 399 pm |
27.3% | R 549 pm |
| 4Mbps ADSL data |
R 699 pm |
17.7% | R 949 pm |
| 10Mbps ADSL data |
R 999 pm |
28.6% | R 1,399 pm |
| 20Mbps VDSL data |
R 1,899 pm |
32.2% | R 2,399 pm |
| 40Mbps VDSL data |
R 2,799 pm |
41.7% | R 3,549 pm |
*Bundle price includes a DSL line in the order
Telkom Line upgrades
Telkom has rolled out a major network upgrade on line speeds of 1Mbps, 2Mbps and 4Mbps/10Mbps. This means you can enjoy double your previous line speed* for free.
*subject to the Telkom infrastructure in your area
| Old Line Speed | New Line Speed |
Line Bundle Price (bought with data) |
| Up to 1Mbps | Up to 2Mbps |
R 150 pm |
| Up to 2Mbps | Up to 4Mbps |
R 250 pm |
| Up to 4Mbps/10Mbps | Up to 10Mbps |
R 400 pm |
If you have your DSL Line with Web Africa, we have updated your line to the new upgraded speed, for no extra cost. You can also check the current speed of your line by logging in to your Customer Zone, going to your Line service under the Internet Access menu item, clicking View Details and then Manage My Line.
Upgrading your data package
Why not upgrade your uncapped data to get the best out of your free boost in line speed?
For example, if you previously had an up to 1Mbps line, it is now capable of up to 2Mbps speeds. Simply upgrading your Home Uncapped data package from 1Mbps to 2Mbps for an extra R20 per month, means you’ll be able to get the most out of your upgraded DSL line and a better, faster internet experience.
Log in to your Customer Zone, under Internet Access, go to your ADSL package and choose Upgrade under Manage My Service. Upgrades can be actioned immediately or scheduled for the end of the month.
What happens if you don’t upgrade your data package?
You can simply continue on your current uncapped data package. While your DSL line could allow for higher speeds, this will be limited to the speed allocation of your current uncapped data package. In the above example, your speed would be limited to 1Mbps if you chose to continue on your 1Mbps data package.
For more information check out the following useful links
How to check your line speed (if your line is with Web Africa)
Phillip Britz
Does the bundled option refer to the cost of the data and line rental combined?
Haunted99
Yes, it includes the line rental. But not the Telkom line acces fee of R160
Jeremy Wilkinson
hi Phillip. Haunted99 is correct, it inlcudes both the data and the ADSL part of your Telkom line. You will still need to get a working Voice line through Telkom which unfortunately we cannot help with. As soon as that is sorted we CAN help you with the ADSL line part. If you rent your line through Web Africa you will not only get access to our Line Management tool but you will also save per month as our monthly ADSL line rates are cheeper. I hope this clears everything up.
Jeremy
Xonix
I tried upgrading to 4mb/s uncapped from 2mb/s…it gave me the option to upgrade it “now” I completed the steps but when I was done it just went back to the customer zone home page with no indication of change…am I missing something?
Jeremy Wilkinson
hi Xonix. Have you managed to come right yet? If not please let me know (email me at website@webafrica.com and I will get a sales agent to give you a call. thanks
Simon Trollip
Any news on capped accounts / MyBB specials / red Africa deals and price cuts?
Jeremy Wilkinson
hi Simon. Very (in fact very) soon. Make sure to check back on our blog tomorrow 😉
Simon Trollip
Thanks Jeremy. Will do
You are right that the MyBB special is a superb deal
Nokoff
As a power user I was very quickly placed in the 1 star priority pool which made my internet SO unbearable that I literally could not even access the webafrica website. GG shit ISP, gg not for me!
Leon
Cannot send support tickets on website. Why do you “upgrade our line free of charge”?? If I have a 4Mbps line with a 4Mbps internet limit, and I was paying R400 pm, why would I want to increase the line speed to 10Mbps and still pay R400pm? Surely you should rather charge me less for the line, and offer to upgrade me? Actually, you are not giving us anything free, you are charging me R150 a month more, because I should only be paying R250 pm?
Jeremy Wilkinson
Hi Leon. While your Data package limits you to 4Mbps, your line does not. You can choose to upgrade your package to 10Mbps for an extra R200pm or alternatively you can downgrade your line to 4Mbps and save yourself R150pm. By the looks of it you are having problems sending a support ticket. Please email me on website@webafrica.com and I will get an agent to be in contact with you. Regards Jeremy