It’s lockdown for 21 days, but don’t panic! We are still here, the only difference is we are all in the comfort (and safety) of our own homes. Webafrica will keep offering the following services during this period:
All our underlying infrastructure providers have indicated that they will continue to provide Fibre installations, as per their agreed service times.
Their teams will come equipped with masks, surgical gloves, sanitiser and disinfectant.
See next regarding Router deliveries
All fixed LTE SIM and Router deliveries will continue and be delivered to your door within 5 business days.
Our support teams may now be working from the safety of their own homes but our hours remain the same.
Let us help you via our WhatsApp live chat support – it’s still our friendly agents, just in chat mode! Simply, add 021 464 9500 as a contact on your phone and send "Hi" to start the conversation. Support hours are Mon-Fri (7am-9am) and Sat, Sun and Public Holidays (8am-6pm).
Submit a ticket and our support team will get back to you. Please give us as much info as you can. Email support hours are Mon-Fri (8am-6pm) and Sat, Sun and Public Holidays (9:30am to 6pm).
Give us a call on 086 000 9500 and chat to one of our support agents in person (Mon-Fri, 8am-6pm)
- Lock It Down And Keep Safe -
Stay Sanitary, Read The News And Put On Your Mad Max Outfit!