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Email Setup Assistance 10 Articles
These articles are aimed at helping you set up your email accounts by yourself.
- What’s my Webafrica Email Server Settings?
- How to setup email on Android
- How to setup an email account on your iPhone
- How to setup an email account on Apple Mail
- How to setup an email account in Outlook 2013 / 2016
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Billing & Account Admin 12 Articles
Get our banking details, check your current account balance, understand your invoice and more.
- Webafrica Banking Details
- Available payment methods
- Web Africa payment terms
- Understanding my invoice
- How to get an updated statement and invoice
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Web Hosting 145 Articles
.NET, Linux or Windows questions? We have all the web hosting answers you need.
- Linux (cPanel) 85 Articles
- .NET (WebSitePanel) 29 Articles
- Database Management 12 Articles
- Managing & Securing Web Content 7 Articles
- Troubleshooting 12 Articles
- Windows (HELM) 10 Articles
- Linux (Plesk) 1 Article
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Domains 14 Articles
Questions about domains? Learn how to manage, register and transfer yours.
- How do I register a domain?
- Keeping domains after cancelling hosting packages
- Transferring a co.za domain name to Web Africa
- Update your contact details for your EPP co.za domain
- How do I change my nameservers for my domain
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Internet Access 29 Articles
All the troubleshooting you need on your fibre and ADSL internet connections.
- Home Uncapped 1 Article
- Top-Ups
- Line Speed Optimiser – Improve DSL Speed
- Reset Your Port – Resolve Connectivity Issues
- View my ADSL usage
- Slow Internet Speeds
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Webafrica Voice (VoIP) 7 Articles
Learn how to setup your device, port your number and activate VoIP on your mobile phone.
- Activating & Configuring Your Zoiper Account
- Yealink W52P – Manual Setup
- VoIP Troubleshooting Guide
- The Webafrica VoIP Interface
- Yealink Guide
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Managing & Securing Web Content 9 Articles
Find out all about CSR to SSL and even WordPress.
- How Will The SSL Work With My Sub-Domains And Domain Aliases?
- What is a CSR?
- What If I Want One SSL to Cover All My Sub-Domains?
- Thawte EV Guide
- Comodo EV Guide
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Website Design 14 Articles
View some of the awesome sites we’ve designed and learn more about our web design package.
- Getting Started 3 Articles
- Editing Content 3 Articles
- Guides 5 Articles
- How do I embed videos, images and other content onto my website?
- Website Design FAQ’s
- MySQL database engines – MyISAM vs Innodb
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Build Your Own Site (Easy Website Builder) 13 Articles
Find everything you need to know about building your own website right here!
- Getting started: Creating your first site
- Publishing your site
- Add a post to your blog
- Getting started: Setup your blog
- The navigation menu
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VPS 8 Articles
Learn everything from default Linux configurations to the management of your VPS.
- How do I log into my VPS
- VPS Q&A
- How do I administer my VPS
- Managing your VPS
- Default Windows Configuration for VPS Servers
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Dedicated Servers 12 Articles
Default Linux configuration, default Windows configuration, managing your server and more.
- Logging onto your server using Console Mode
- Managing your Server
- Dedicated Server Q&A
- Securing SSH on your Linux Dedicated Server
- How to Setup a MySQL Server
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View allCloudflare 1 Article
Learn more about the benefits CloudFlare offers, from its speed to its security features.
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Sitelock 5 Articles
How Sitelock works and how it protects your site from malware and hacking.
- How do I protect my site from malware and hacking?
- How do I order the SiteLock product
- How does Sitelock work?
- Will it slow down my site while it is scanning my files?
- Web Africa Security vs Sitelock
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Search Engine Optimization 6 Articles
Find out more about Webafrica rankingCoach, its features and how it can benefit your site.
- What is Web Africa rankingCoach?
- Choose your Package
- The Process
- rankingCoach FAQS
- rankingCoach Features
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The Customer Zone 16 Articles
Find out how to retrieve login details, change your password, log a support ticket and more.
- Logging into your Customer Zone
- Client Logs & Support Tickets
- Explaining Support Tickets
- Notifications
- Retrieving your login details
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Submit An Email
If you're in need of further assistance, do not hesitate to send our team an email. We aim to answer all our support emails within 2 hours.
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Live Chat
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