How to navigate to your Webafrica Customer Zone

To manage your Webafrica services, you can log into your Customer Zone. This handy online portal gathers all your services in one place and allows you to view and update any of them.

You can click here, or visit our website, and click on the blue log in button in the upper right-hand corner.

You will then reach the following screen:

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Enter your email address and password and log in by clicking on the green button.

Once you’ve entered your customer zone there are many options available to you to help you manage your account.

Personal Details

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Here you can adapt the way your account is managed by updating all your contact information, adding more contacts to your account or changing your email preferences. You can also view your email history and easily change your password.

Billing Information

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Here you will find all your invoices and billing details gathered in one spot. Do anything from updating your payment details to ordering new services. This is an important section for you, since this is where you need to update your payment method to either credit card or debit order as soon as possible.

Services

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In this section you can manage any of the services you have with Webafrica. At the moment, Hosting will be particularly important to you. So if you click on the Hosting option, it will take you to a list of your hosting services.

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Click on the blue drop down menu on the right-hand side of the screen that matches the service you want to manage, and select Manage Account.

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The new screen will have a variety of buttons at the top, including:

Click on the Log into cPanel button to log in and manage your hosting service.

Get Support

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Find all the support you might need at your fingertips. View our Network’s status to see if there are any updates, visit the Knowledgebase for some handy tips and step-by-step guides, log a ticket to get support or chat to one of our friendly agents.

Contact Us

We hope this handy guide will have you navigating the Customer Zone like a pro in no time, but if you do have any questions don’t hesitate to give us a call on 086 000 9000 or dropping us a line at [email protected] Our team is available between 06h00 – 00h00 every day (including weekends) to assist.

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