Which products fall under shared web hosting?
Shared web hosting packages:
- Premium Plus
Nitro Unlimited web hosting packages: (No longer available for purchase)
- Micro Plus
Can I choose between Windows and Linux hosting?
Yes, all packages are available on both Windows and Linux platforms.
What additional features do I get with my account?
- Unlimited Traffic, in line with our Acceptable Usage Policy.
- Hosting Control Panel.
- 99.9% Hosting Uptime.
What about other options?
Visit our website for more information and pricing on the following additional options.
- Backup retrieval
- SSL Certificates
- SSL Full Install
- SLL PFX Install/Migration
- Dedicated IP Address
- Overage Enquiry/Dispute
How do I go about moving my website to Web Africa?
See our KB article on Moving your Website for more information.
How do I upgrade or downgrade my account?
Simply log into your Customer Zone to manage your hosting account. Upgrades and downgrades can be done here.
Am I tied into a contract?
No we don’t believe in contracts. You are free to cancel your account at any stage by giving us one calendar month’s notice.