Shared Web Hosting Q&A

Which products fall under shared web hosting?

Shared web hosting packages:

  • Premium
  • Premium Plus


Nitro Unlimited web hosting packages: (No longer available for purchase)

  • Micro
  • Micro Plus
  • Basic
  • Standard
  • Advanced
  • Pro


Can I choose between Windows and Linux hosting?

Yes, all packages are available on both Windows and Linux platforms.


What additional features do I get with my account?

  • Unlimited Traffic, in line with our Acceptable Usage Policy.
  • Hosting Control Panel.
  • 99.9% Hosting Uptime.



What about other options?

Visit our website for more information and pricing on the following additional options.

  • Backup retrieval
  • SSL Certificates
  • SSL Full Install
  • SLL PFX Install/Migration
  • Dedicated IP Address
  • Overage Enquiry/Dispute


How do I go about moving my website to Web Africa?

See our KB article on Moving your Website for more information.


How do I upgrade or downgrade my account?

Simply log into your Customer Zone to manage your hosting account. Upgrades and downgrades can be done here.


Am I tied into a contract?

No we don’t believe in contracts. You are free to cancel your account at any stage by giving us one calendar month’s notice.

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