It’s Lockdown but don’t panic! We are still here, the only difference is we are all in the comfort (and safety) of our own homes. Webafrica will keep offering the following services during this period:
All our underlying infrastructure providers have indicated that they will continue to provide Fibre installations, as per their agreed service times.
Their teams will come equipped with masks, surgical gloves, sanitiser and disinfectant.
See next regarding Router deliveries
All fixed LTE SIM and Router deliveries will continue and be delivered to your door within 5-14 business days. Please note that deliveries might be delayed during the Lockdown period.
Our support teams may now be working from the safety of their own homes but our hours remain the same.
Let us help you via our WhatsApp live chat support – it’s still our friendly agents, just in chat mode! Simply, add 021 464 9500 as a contact on your phone and send "Hi" to start the conversation. Support hours are Mon-Fri (7am-9am) and Sat, Sun and Public Holidays (8am-6pm).
Submit a ticket and our support team will get back to you. Please give us as much info as you can. Email support hours are Mon-Fri (8am-6pm) and Sat, Sun and Public Holidays (9:30am to 6pm).
Give us a call on 086 000 9500 and chat to one of our support agents in person (Mon-Fri, 8am-6pm)
- Lock It Down And Keep Safe -
Stay Sanitary, Read The News And Put On Your Mad Max Outfit!
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Webafrica offers various fibre internet packages on the Openserve Fibre network.
Connect to faster internet and enjoy a connected life at home or work. Stream or surf movies, music or series and plug in to do more with next-generation fibre.
Please note these packages are applicable to multi-dwelling buildings in residential areas e.g. apartments, complexes etc.
Please note these packages are applicable to freestanding dwellings in residential areas.
You pay a once-off fee of R1499 for a premium LTE Router then a monthly fee for your package
MTN Fixed LTE only works on certain LTE routers. Please ensure that if you take our SIM only deal that you have one of the approved routers
You pay a once-off fee of R1499 for a premium LTE router plus the monthly package fee.
If you already have a router - no problem! You can use any router, anywhere in South Africa, with your brand new Telkom SIM.
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