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What Is Webafrica Voice?

Webafrica Voice is our Voice over Internet Protocol (VoIP) technology which allows you to make calls using your internet connection, rather than that of traditional copper phone lines (such as Telkom).

With Webafrica Voice you can replace your outdated analogue phone with a future-proof pre-configured VoIP phone. We will supply you with a free unique 087 number, or you can make use of your existing landline number (such as your Telkom voice line) ‐ the choice is yours!


Get Webafrica Voice Today


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How Much Airtime Do You Need?

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Do You Need A VoIP Enabled Phone?

Not Sure? View Your Options

  • R0.45 per minute, billed per second, for local, national and cellular calls - no matter the time of day. Or stay and pay up to R0.63 per minute on Telkom for local and national calls, while being charged up to R1.30 for mobile calls. The choice is yours!
  • Easily (and instantly) Top-Up with more airtime as and when you need to.
  • Transfer your existing landline number for just R150 once-off.

*What You Get:

R0 airtime, which will give you an estimated 0 local, national or cellular minutes.

What It Will Cost:

R0/month

  • R1499 once-off (VoIP Phone)

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How Does Webafrica Voice Work?

Click to play the three step VoIP process.

Step 1 ‐ Internet Connectivity

Your ISP (Webafrica of course!) supplies fasterfast Fibre Internet connectivity to the Fibre router. Your VoIP adapter is plugged directly into your Fibre router and transmits a wireless signal to your pre-configured phone(s).

Step 2 ‐ Voice Conversion

Your voice is then converted into digital information which is transmitted like any other data via your VoIP adapter and Fibre router back to Webafrica's trusted servers.

Step 3 ‐ Recipient

The digital information is forwarded to the recipient who will receive the information as voice transmission on either their landline, VoIP phone or mobile device. If the call is to a fellow Webafrican, then calls are FREE, but if not expect to pay less than your current landline provider.
It's that simple!


Why Choose Webafrica Voice?


Save On Your Telephone Bill

Enjoy free calls to other Webafrica Voice users and pay just R0.45 per minute for all local, national and cellular calls. With Telkom, you will pay up to R0.63 per minute for local and national while being charged up to R1.30 per minute to mobile numbers.

Improved Stability

Say goodbye to the unpredictability of copper cabling. The use of VoIP services over a Fibre line ensures that you are always connected (as long as Eskom does not cut the power!).

No More Dealings With Telkom

You deal with us, and ONLY us! If you choose to transfer your current landline, you can say goodbye to your current provider. Everything you will need to use your VoIP phone, you can do via your VoIP interface or, through our support experts.

Use Your Existing Number

Upon signing up, you will be allocated a Webafrica Voice number which you can use straight away. You can choose to transfer your existing voice line number over to your Webafrica Voice service and cancel your previous account.

Call Forwarding

Not anywhere near your VoIP phone? Not a problem. You can easily jump onto your VoIP interface and choose when and where (including mobile and other landline numbers) to divert any calls.

International Roaming

Leaving the country for a while and want to make use of your VoIP service? No problem! All that our Voice service needs is a stable connection. You can choose up to 10 countries from where you will be able to make calls.

Instant Notifications

Worried you will run out of airtime? Fear not! Choose to be notified when you are nearing your airtime limit via email and/or SMS. We will also inform you when your airtime has depleted.

Call History

Unlike your landline and a lot like your mobile device – you have up-to-date access to your call history logs, whether incoming or outgoing.

Your Webafrica Voice Interface

The power is in your hands! Unlike traditional landline accounts where you are just not sure, we supply you with login details to your interface so you can configure, and change settings according to your usage and needs.

How Much Does It Cost To Call On Webafrica Voice?

Using Webafrica Voice is cheaper than using your Telkom voice line to make a call – see the rates of the most popular countries below.

Calls to a Mobile Phone Calls to a Landline
Webafrica to Webafrica Free Free
South Africa R0.45/minute R0.45/minute
United States From: R4.50/minute From: R5.21/minute
United Kingdom From: R1.51/minute From: R3.66/minute
Australia From: R1.71/minute From: R5.17/minute
New Zealand From: R1.43/minute From: R0.38/minute
Germany From: R0.44/minute From: R8.40/minute
Please Note: Our international call rates are updated on a monthly basis to reflect exchange rate fluctuations. Once signed up, your Webafrica Voice interface will showcase call rates for all countries.

Our Webafrica Voice Phone

R1499 Once-Off

Our Voice phone is a pre-configured Cordless Phone System designed with the home and small business user in mind.

Do You Need a VoIP phone?

We recommend that you make use of our VoIP-enabled phone, but there are other options available to you - such as mobile apps (like Zoiper) or your existing VoIP phone. If you have an existing VoIP phone, it is important to note that we may not be able to support or assist you in the configuration of your current phone.

  • HD sound with wideband technology
  • Up to 4 simultaneous calls
  • Up to 5 VoIP accounts
  • Desktop or wall mountable
  • Anonymous call and reject
  • Caller ID display
  • Call waiting, mute and DND
  • Call forwarding
  • 3-way conferencing
  • Range: 50 m indoors and 300 m outdoors
  • 100 hr standby time
  • 10 hr talk time
  • Ring, vibrate and silent call notification
  • Screen display type ‐ Colour
  • Speakerphone – Yes
  • Colour screen with 1.8" colour display with intuitive user interface

Frequently Asked Questions

  • Q. Does unused monthly talk time rollover to the following month?

    No.

  • Q. Does unused top-up airtime rollover to the following month?

    Yes, your top-up airtime will only expire after 3 months from the day you purchased your top-up.

  • Q. Do Voice products require RICA documentation?

    Yes. You need to produce your ID and proof of address that is less than three months old.

  • Q. How do I send my documents?

    After signing up, you will receive a confirmation email which will link you to your Webafrica Voice interface, where you able to upload your documents.

  • Q. How long does the RICA process take?

    It can take up to three business days. We will inform you as soon as your RICA application is approved, after which you can use your Webafrica Voice account immediately.

  • Q. What are the payment options?

    You can purchase your package via debit order or credit card (Mastercard and VISA).

  • Q. Does it cost more to call an "087" number?

    No, it does not cost extra to dial or for someone to call your own 087 number – it incurs the same cost as a normal landline.

  • Q. Do I have to use a Webafrica Voice phone?

    No, you can use your existing VoIP-enabled phone (please note that if your previously purchased device was not through us, then we are unable to configure your device). You can also use a few VoIP applications on your phone. We suggest Zoiper.

  • Q. What do I need to do to transfer my Telkom voice landline to my Voice package?

    You will need to supply us with a copy of your Telkom telephone bill (please note that your account needs to be settled, or Telkom will not release your number) and an authorisation letter which will be supplied to you.

  • Q. How long does the Telkom line transfer take?

    It can take up to 14 working days (once your account is settled).

  • Q. Who will setup and configure my Voice phone?

    We pre-configure all Voice phones purchased through us with your VoIP setting. We will then courier your ready-to-use VoIP phone. All you will then need to do is plug it into your router, enter the pin we supply you and you are good to go.

  • Q. Can I use my Voice phone without or during the Telkom number transfer?

    Yes. All Voice packages come with a unique phone number. The number is yours to keep.

  • Q. Why do you only support Voice over Fibre |(and not ADSL)?

    VoIP requires a steady upload speed – we recommend the use of Fibre over ADSL and mobile Internet.


Are You Ready To Make The Switch to Webafrica Voice?

 

If saying goodbye to your traditional landline sounds daunting, don't worry – simply leave your details, and one of our experts will contact you.

 
 
Prefer to talk to someone? Prefer to talk to someone? Give our sales team a call on 086 000 9500, and they will answer and all your questions.

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