Home Uncapped Usage Guidelines and Acceptable Usage Policy

Home Uncapped Usage Guidelines and Acceptable Use

 

To ensure that all customers have fair and equal use of the Home Uncapped service and to protect the integrity of the network, Web Africa reserves the right and will take necessary steps to prevent improper or excessive usage thereof.

 

Web Africa may undertake the following action(s) to ensure fair and equal network performance for all customers:

• Adjusting the throughput of the aforementioned service based off the current and historic usage of the service.
• Limiting or preventing service through specific protocols and/or ports.
• Continuous excessive usage of a service may result in termination of the Home Uncapped ADSL account.
• Any attempt to bypass Shaping Policies may result in termination of the Uncapped ADSL account.

Web Africa's Home Uncapped solution is a prioritised service, based off available network capacity along with current and historic usage trends.

 

Legal:

 

The User undertakes to use Web Africa’s services in accordance with any restrictions imposed under the following legislation:

• Electronic Communications and Transactions Act 25 of 2002;
• Electronic Communications Act 36 of 2005;
• Regulation of Interception and Provision of Communication-Related Information Act 70 of 2003

 

All cases of violation of the above Acceptable Usage Policy should be reported to abuse@webafrica.co.za

 

Please note:

 

Web Africa reserves the right to amend the Acceptable Usage Policy for Home Uncapped ADSL accounts as necessary. This is to ensure optimal performance across our network for the majority of Home Uncapped customers.