As of 1 June 2018, there will be a few changes to how we allocate data on the RAIN network, and we think you’re going to like it.
For one thing, unused monthly data will now roll over (for up to one calendar month). Previously, if you didn’t use your entire data allocation in the month for which it was allocated, you forfeited your data. Now, if you haven’t used your entire data allocation for the month it will still be valid until the end of the following calendar month.
For example: If a you have a 55GB package allocated for the period 1 to 30 June, and at the end of June you have 5GB of your data package remaining, that 5GB will be valid until 31 July at 23:59.
The other improvement is the order in which your data gets used up. This is important if you have Top-Up data or roll-over data from the previous month.
Here is how your data will be depleted:
- Top-Up data (if applicable)
- Roll-over allocated data from the previous month (if applicable)
- Monthly allocated data
So your Top-Up data (which is valid for 30 days from purchase) will be depleted first. When that is finished, your roll-over data will be used up next. Only when your Top-Up and roll-over data are depleted will your monthly allocated data start to be used. The idea is that the data which expires first gets used first, and you get more out of your package.
Find out more about our LTE services here.
We hope you enjoy the changes!