LTE at Home hooks you up with racy-fast Internet at sexy prices and a free-to-use router.
Our LTE at Home service uses hassle-free mobile technology rather than complicated cables. Your path to the Internet is airborne, straight from your router to your nearest LTE tower (on Cell C’s fast expanding infrastructures).
No Landline, no cables, no landlord approval, no lengthy contracts, nada! Just you, your SIM-powered router and your wandering mind. All delivered to your door, up and running, within 5 business days of your successful order. Well, we deliver the LTE at Home, not the wandering mind. That’s up to you.
If you try our LTE and find it’s not for you, you have 7 days (from delivery of your LTE) to cancel your service, no strings attached. If you have a SIM only package, just let us know you’re cancelling, and throw the SIM away. If you have one of our routers we will send someone to pick it up. Please note that the once-off router delivery fee is not refundable.
Our LTE at Home network coverage is expanding fast, and our infrastructure providers are constantly updating their maps. To find out if you’re covered simply enter your street address into the search bar below and we’ll check if you can get LTE at Home. Alternatively, find your house on the map and pin it.
Simply select the package which best suits your Internet usage needs. Choose whether to use your existing router (and get a cashback from us) or our free-to-use premium LTE at Home router. To complete your order you will be required to RICA your LTE at Home account, but not to worry, we’ve made this process easy. Then all you need to do is pay the once off connection and delivery fee, and we’ll get you connected!
We aim to courier your SIM (and router if you choose to take ours) to you within 5 business days after your RICA has been approved and payment has been made. Please make sure you have a copy of your ID and your proof of residence ready to present to the courier when your LTE Router / SIM is delivered. When you get it, just open the box, insert your SIM, turn it on, and away you go! Badda-bing, badda-bang, enjoy your racy-fast LTE at Home!
To make sure we can offer LTE at Home to as many areas as possible, we are constantly updating our partnerships and services.
Take a look at the different packages we currently have on offer below:
How Much Data Do You Need?
Do You Need A Router?
Choose to take one of our packages which comes with a free-to-use router and we will send you the ZTE MF253. You will experience entirely wireless internet with this SIM powered LTE at Home router.
As soon as the service is activated and your router is delivered, you’ll have Internet connectivity! No more waiting around for lines to be installed.
Our LTE at Home solution is around 3x faster than your average ADSL line. You can easily experience speeds between the range of 4 - 50 Mbps.
LTE at Home is completely wireless. No more worrying about copper theft and slow speeds due to degrading copper.
Got a holiday home? Because your LTE at Home device does not require a telephone line, you’ll be able to remain connected, provided you are within your infrastructure providers’ covered area.
Get more bang for your buck and say goodbye to intermittent Internet connectivity with our wireless premium grade router.
No more tripping over clunky wires. Our router is wireless and only requires an active SIM card – which is included.
All of our data packages are month-to-month, so you need only give one calendar month’s notice should you wish to cancel.
If you do decide to cancel your LTE service (after the initial 5 day money-back guarantee period) or if your account falls into a suspended state for longer than 30 days, you will be billed for your router. Please ensure that the LAN cable and anything else which came in the router box is returned or these items will be billed to your account.Alternatively, you may choose to return your router to us (at your own expense) and we will then credit this amount back to you. If you did not take one of our routers, and were thus credited with either R250 or R500 on your account, then this amount will be clawed back upon cancellation.A maximum of 3 per customer is allowed.
After rigorous testing we’ve seen speeds of between 4 – 50Mbps depending on various factors (proximity to tower, where the router is placed in the home, interference from Mother Nature etc). In general our customers get around 20Mbps.
Going on holiday to Plett? Pack it up and take it with you. LTE at Home works anywhere within the coverage area (remember our coverage map expands weekly, so check back at any time to see if your next destination is covered).
Yes, you need to provide Webafrica with an electronic copy of your ID and proof of address that is less than three months old. Once you have ordered, you will automatically be prompted by email to RICA, the documents can then be uploaded in our Customer Zone.
You will also be required to have a copy of your ID and proof of residence available when your SIM is delivered, and you must sign for it in person.
We don’t do long, drawn-out contracts. If for whatever reason you wish to cancel, all that is required is a calendar month’s notice.
Remember that your router is free-to-use, so if you cancel you will have to either buy it or send it back to us in its original condition.
Our LTE at Home SIM works in any LTE enabled router, so if you already have a router for LTE - use it! We will credit your account with up to R500 just because you used your own router.
If you don't have an LTE enabled router at home - that's okay. You can choose to take one of our free-to-use routers with any data package of 100GB / month or more.
If you cancel your LTE at Home package (or fall into a suspended state for longer than 30 days) you can choose to purchase your router from us, or simply return it in good condition, in its original packaging.
On RAIN: Your Top-Up data is valid for 30 days from the purchase date, and will be used before your monthly allocated data.
Your data gets used up in the following order on the RAIN network:
On Cell C: Whichever data has the earliest expiry date will be depleted first.
If you’re not entirely satisfied with your LTE service, you have five days from the delivery of your router to cancel the service and receive a full refund. We will then arrange to collect your router from you and your first month’s data invoice will be refunded. If you choose to cancel after the first five days have passed, you will need to give a full calendar month’s notice, and you will not be refunded. You will also need to arrange to send the router back to us at your own expense, or you will be invoiced for it. Please ensure that the LAN cable and anything else which came in the router box is returned or these items will be billed to your account.
Fibre connections are supported, ADSL/VDSL are not.
Yes, we pro-rata our LTE at Home services. So, if you sign up halfway through the month you will pay half the monthly fee and receive half the data for the rest of the month.
Yes. Upgrades and Downgrades are scheduled for month end. However you can top-up at ridiculously low rates at any time.
By logging into your Customer Zone, you can view your usage, upgrade or downgrade and purchase top-up data. We’ll send you a link to your Customer Zone as soon as you’ve ordered.
Yes, 30 days from purchase.
No, unfortunately not.
3 to 5 business days after you have successfully RICA’d (Stock dependant).
The SIM will automatically activate within 24 hours after delivery if it is inserted in to a LTE at Home router on our approved list.
All our LTE packages are month-to-month, so you only need to give one calendar month’s notice in order to cancel your data plan.
The router supplied to you by Webafrica remains the property of Webafrica. If you choose to cancel your service (or fall into a suspended state for longer than 30 days), you will be charged for it, or you may choose to return it to us in its original packaging.
Please ensure that the LAN cable and anything else which came in the router box is returned or these items will be billed to your account.
If you did not take a router and you received a credit to your account (R250 or R500) instead, this amount will be clawed back if you choose to cancel your service within 12 months of activation.
Why not speak to our LTE at Home team and they will help you select the package best suited to your usage needs.
