Webafrica Voice is our Voice over Internet Protocol (VoIP) technology which allows you to make calls using your internet connection, rather than that of traditional copper phone lines (such as Telkom).
With Webafrica Voice you can replace your outdated analogue phone with a future-proof pre-configured VoIP phone. We will supply you with a free unique 087 number, or you can make use of your existing landline number (such as your Telkom voice line) ‐ the choice is yours!
Webafrica VoIP packages are all pre-paid at the start of the month, but if you run out of minutes you can always top up.
Choose the package that best suits your calling requirements.
Enjoy free calls to other Webafrica Voice users and pay just R0.45 per minute for all local, national and cellular calls. With Telkom, you will pay up to R0.63 per minute for local and national while being charged up to R1.30 per minute to mobile numbers.
Say goodbye to the unpredictability of copper cabling. The use of VoIP services over a Fibre line ensures that you are always connected (as long as Eskom does not cut the power!).
You deal with us, and ONLY us! If you choose to transfer your current landline, you can say goodbye to your current provider. Everything you will need to use your VoIP phone, you can do via your VoIP interface or, through our support experts.
Upon signing up, you will be allocated a Webafrica Voice number which you can use straight away. You can choose to transfer your existing voice line number over to your Webafrica Voice service and cancel your previous account.
Not anywhere near your VoIP phone? Not a problem. You can easily jump onto your VoIP interface and choose when and where (including mobile and other landline numbers) to divert any calls.
Leaving the country for a while and want to make use of your VoIP service? No problem! All that our Voice service needs is a stable connection. You can choose up to 10 countries from where you will be able to make calls.
Worried you will run out of airtime? Fear not! Choose to be notified when you are nearing your airtime limit via email and/or SMS. We will also inform you when your airtime has been depleted.
Unlike your landline and a lot like your mobile device – you have up-to-date access to your call history logs, whether incoming or outgoing.
The power is in your hands! Unlike traditional landline accounts where you are just not sure, we supply you with login details to your interface so you can configure, and change settings according to your usage and needs.
Using Webafrica Voice is cheaper than using your Telkom voice line to make a call – see the rates of the most popular countries below.
|Calls to a Mobile Phone||Calls to a Landline|
|Webafrica to Webafrica||Free||Free|
|South Africa||From R0.45/minute||From R0.45/minute|
|United States (+1)||From: R0.24/minute||From: R0.17/minute|
|United Kingdom (+44)||From: R0.36/minute||From: R0.17/minute|
|Australia (+61)||From: R0.71/minute||From: R0.71/minute|
|New Zealand (+64)||From: R0.38/minute||From: R0.38/minute|
|Germany (+49)||From: R0.44/minute||From: R0.69/minute|
Please Note: Our international call rates are updated on a monthly basis to reflect exchange rate fluctuations. Once signed up, your Webafrica Voice interface will showcase call rates for all countries.
Our Voice phone is a pre-configured Cordless Phone System designed with the home and small business user in mind.
We recommend that you make use of our VoIP-enabled phone, but there are other options available to you – such as mobile apps (like Zoiper) or your existing VoIP phone. If you have an existing VoIP phone, it is important to note that we may not be able to support or assist you in the configuration of your current phone.
Click to play the three step VoIP process.
Your ISP (Webafrica of course!) supplies fasterfast Fibre Internet connectivity to the Fibre router. Your VoIP adapter is plugged directly into your Fibre router and transmits a wireless signal to your pre-configured phone(s).
Your voice is then converted into digital information which is transmitted like any other data via your VoIP adapter and Fibre router back to Webafrica's trusted servers.
The digital information is forwarded to the recipient who will receive the information as voice transmission on either their landline, VoIP phone or mobile device. If the call is to a fellow Webafrican, then calls are FREE, but if not expect to pay less than your current landline provider.
It's that simple!
Yes, your top-up airtime will only expire after 3 months from the day you purchased your top-up.
Yes. You need to produce your ID and proof of address that is less than three months old.
After signing up, you will receive a confirmation email which will link you to your Webafrica Voice interface, where you are able to upload your documents.
It can take up to three business days. We will inform you as soon as your RICA application is approved, after which you can use your Webafrica Voice account immediately.
You can purchase your package via debit order or credit card (Mastercard and VISA).
No, it does not cost extra to dial or for someone to call your own 087 number – it incurs the same cost as a normal landline.
No, you can use your existing VoIP-enabled phone (please note that if your previously purchased device was not through us, then we are unable to configure your device). You can also use a few VoIP applications on your phone. We suggest Zoiper.
You will need to supply us with a copy of your Telkom telephone bill (please note that your account needs to be settled, or Telkom will not release your number) and an authorisation letter which will be supplied to you.
It can take up to 14 working days (once your account is settled).
We pre-configure all Voice phones purchased through us with your VoIP setting. We will then courier your ready-to-use VoIP phone. All you will then need to do is plug it into your router, enter the pin we supply you and you are good to go.
Yes. All Voice packages come with a unique phone number. The number is yours to keep.
VoIP requires a steady upload speed – we recommend the use of VoIP with Fibre rather than ADSL or mobile Internet.