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It’s Lockdown but don’t panic! We are still here, the only difference is we are all in the comfort (and safety) of our own homes. Webafrica will keep offering the following services during this period:
All our underlying infrastructure providers have indicated that they will continue to provide Fibre installations, as per their agreed service times.
Their teams will come equipped with masks, surgical gloves, sanitiser and disinfectant.
See next regarding Router deliveries
All fixed LTE SIM and Router deliveries will continue and be delivered to your door within 5-14 business days. Please note that deliveries might be delayed during the Lockdown period.
Our support teams may now be working from the safety of their own homes but our hours remain the same.
Let us help you via our WhatsApp live chat support – it’s still our friendly agents, just in chat mode! Simply, add 021 464 9500 as a contact on your phone and send "Hi" to start the conversation. Support hours are Mon-Fri (7am-9am) and Sat, Sun and Public Holidays (8am-6pm).
Submit a ticket and our support team will get back to you. Please give us as much info as you can. Email support hours are Mon-Fri (8am-6pm) and Sat, Sun and Public Holidays (9:30am to 6pm).
Give us a call on 086 000 9500 and chat to one of our support agents in person (Mon-Fri, 8am-6pm)
Not sure what internet connection you want? No problem! Our sales team will be available on 086 000 9555 (Mon-Fri, 8am-6pm) or drop a line on email: [email protected]
- Lock It Down And Keep Safe -
Stay Sanitary, Read The News And Put On Your Mad Max Outfit!
Please select your address from the options below.
Just enter your street address and we’ll show you the fastest internet access available at your property.
We offer 3 types of internet access: Fasterfast Fibre, Fixed LTE and Old School ADSL.
Now listen up: If you can get Fibre then get it, it’s the best. If you can’t get Fibre, then get Fixed LTE, it’s super simple, quick to install and fast enough for all your video streaming. If you can’t get Fixed LTE, then get ADSL, it’s old school but it’s still cool. If you can’t get ADSL, you need to emigrate.
Woah! You’re moving up in the world... your new street is Fibre Live! Order Fibre for your new home right here, right now, and we’ll take care of everything.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Openserve have indicated that Fibre is available in your area. However, we need to manually process this order with Openserve before considering it a done deal.
We will be in contact via Email as soon as we have feedback from Openserve.
Don’t worry: You don’t pay anything until your Fibre connection is live.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Openserve have indicated that Fibre is available in your area. However, we need to manually process this order with Openserve before considering it a done deal.
We will be in contact via Email as soon as we have feedback from Openserve.
Don’t worry: You don’t pay anything until your Fibre connection is live.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
PLUS
Please note these packages are applicable to multi-dwelling buildings in residential areas e.g. apartments, complexes etc.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Please note these packages are applicable to freestanding dwellings in residential areas.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (anything from a few days to 3 months), we can assure you that once Vuma Reach has finished hooking your area up, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
You pay a once-off fee of R1499 for a premium LTE Router then a monthly fee for your package
MTN Fixed LTE only works on certain LTE routers. Please ensure that if you take our SIM only deal that you have one of the approved routers
Your MTN SIM card will only work in routers that have been approved by MTN. Below is the most up to date list we have from them.
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You are near an LTE Live area, but your house is pretty far from the existing tower. This means you can get Fixed LTE, but your speeds won’t be as high, and you might experience intermittent service from time to time. You might want to consider other internet connection options. It’s your call.
You pay a once-off fee of R1499 for a premium LTE router plus the monthly package fee.
If you already have a router - no problem! You can use any router, anywhere in South Africa, with your brand new Telkom SIM.
You have selected a Fixed LTE package without a router - do you want to proceed or would you like to go back and take a free-to-use router?
You are near an LTE Live area, but your house is pretty far from the existing tower. This means you can get Fixed LTE, but your speeds won’t be as high, and you might experience intermittent service from time to time. You might want to consider other internet connection options. It’s your call.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Choose what ADSL speed you want
Choose how much data you want
Do You Need An ADSL Line?
Up to
download speed
Up to
upload speed
/month
Up to
download speed
Up to
upload speed
/month
We currently offer two uncapped categories on Openserve - Uncapped, and Uncapped Premium. Our Uncapped packages carry a FUP threshold (see below), while our Uncapped Premium packages have no threshold.
Please Note: We only apply our FUP on our Uncapped packages on the Openserve infrastructure. No other providers have a FUP threshold.
Good to Know: If you are on one of our packages which carries a FUP, your usage between midnight and 06:00 am every day does not affect your rolling FUP threshold. So, if you are planning downloads make sure you schedule them for these times, and they won't have an impact on your FUP status.
| Uncapped Package Speed | Uncapped | Uncapped Premium |
|---|---|---|
| 10Mbps | 100GB | Unlimited |
| 20Mbps | 200GB | Unlimited |
| 40Mbps | 250GB | Unlimited |
| 100Mbps | 300GB | Unlimited |
| 200Mbps | 500GB | Unlimited |
We offer 3 types of uncapped categories - Uncapped, Uncapped Premium and Uncapped Pro. The first two categories have a FUP threshold (see below), while our Uncapped Pro packages have no threshold.
Please Note: We only apply our FUP on our Uncapped and Uncapped Premium packages on the Openserve ( and Telkom) infrastructure. No other providers have a FUP threshold.
Good to Know: If you are on one of our packages which carries a FUP, your usage between midnight and 06:00 am every day does not affect your rolling FUP threshold. So, if you are planning downloads make sure you schedule them for these times, and they won't have an impact on your FUP status.
| Uncapped ADSL Speed | Uncapped | Uncapped Premium | Uncapped Pro |
|---|---|---|---|
| 1Mbps | 30GB | 50GB | Unlimited |
| 2Mbps | 40GB | 60GB | Unlimited |
| 4Mbps | 70GB | 185GB | Unlimited |
| 8Mbps | 80GB | 250GB | Unlimited |
| 10Mbps | 100GB | 370GB | Unlimited |
| 20Mbps | 200GB | 475GB | Infinite |
| 40Mbps | 250GB | 1025GB | Infinite |
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Here’s why Webafrica is the best Internet Service Provider for you:
Established in 1997, we have been in the ISP business for
22 years
so we know what we’re doing.
We have a great track record, with more than
60,000
happy customers on our books.
We are equipped to handle your needs. We have over
120 staff
between our Cape Town office and our Johannesburg sales office.
We make online easy: clear cut packages, easy sign-up, no lengthy contracts, and helpful staff who don’t speak “geek” are all a part of the Webafrica world.
We love our customers and value their opinions, so much so that our staff incentives and bonuses are directly related to your ratings on our service.
If you want blistering fast internet speeds and the latest in cutting edge internet technology then Fibre is for you. No Landline, No lengthy contracts, Just Fasterfast Fibre with up to 100Mbps! We’ll even throw in a Free-to-use, fully insured router to seal the deal.
Hassle-free, high-speed internet technology for those who are big on easy. Your internet is airborne, straight from your nearest cell tower to your router. No cables, no lengthy contracts, no landlord approval. The best part is that as long as you’re in an LTE covered area you can take your router with you on holiday, or to your next home. With up to 25Mbps, that’s not too shabby!
Old School can still be cool. ADSL has been around the block and it still connects more South Africans than any other access type. If your area isn’t LTE ready or Fibre Live, don’t worry. Our ADSL is all that and a bag of chips.
Your MTN SIM card will only work in routers that have been approved by MTN. Currently we have the Huawei B612-233 in stock. This router can support up to 32 wireless connections at the same time, has 4 LAN ports and is capable of managing speeds up to 300mbps.
Your MTN SIM card will only work in routers that have been approved by MTN. Below is the most up to date list we have from MTN.
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