It’s Lockdown but don’t panic! We are still here, the only difference is we are all in the comfort (and safety) of our own homes. Webafrica will keep offering the following services during this period:
All our underlying infrastructure providers have indicated that they will continue to provide Fibre installations, as per their agreed service times.
Their teams will come equipped with masks, surgical gloves, sanitiser and disinfectant.
See next regarding Router deliveries
All fixed LTE SIM and Router deliveries will continue and be delivered to your door within 5-14 business days. Please note that deliveries might be delayed during the Lockdown period.
Our support teams may now be working from the safety of their own homes but our hours remain the same.
Let us help you via our WhatsApp live chat support – it’s still our friendly agents, just in chat mode! Simply, add 021 464 9500 as a contact on your phone and send "Hi" to start the conversation. Support hours are Mon-Fri (7am-9am) and Sat, Sun and Public Holidays (8am-6pm).
Submit a ticket and our support team will get back to you. Please give us as much info as you can. Email support hours are Mon-Fri (8am-6pm) and Sat, Sun and Public Holidays (9:30am to 6pm).
Give us a call on 086 000 9500 and chat to one of our support agents in person (Mon-Fri, 8am-6pm)
- Lock It Down And Keep Safe -
Stay Sanitary, Read The News And Put On Your Mad Max Outfit!
Please note these packages are applicable to multi-dwelling buildings in residential areas e.g. apartments, complexes etc.
Please note these packages are applicable to freestanding dwellings in residential areas.
You pay a once-off fee of R1499 for a premium LTE Router then a monthly fee for your package
MTN Fixed LTE only works on certain LTE routers. Please ensure that if you take our SIM only deal that you have one of the approved routers
You pay a once-off fee of R1499 for a premium LTE router plus the monthly package fee.
If you already have a router - no problem! You can use any router, anywhere in South Africa, with your brand new Telkom SIM.
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Here’s why Webafrica is the best Internet Service Provider for you:
Established in 1997, we have been in the ISP business for
so we know what we’re doing.
We have a great track record, with more than
happy customers on our books.
We are equipped to handle your needs. We have over
between our Cape Town office and our Johannesburg sales office.
We make online easy: clear cut packages, easy sign-up, no lengthy contracts, and helpful staff who don’t speak “geek” are all a part of the Webafrica world.
We love our customers and value their opinions, so much so that our staff incentives and bonuses are directly related to your ratings on our service.
If you want blistering fast internet speeds and the latest in cutting edge internet technology then Fibre is for you. No Landline, No lengthy contracts, Just Fasterfast Fibre with up to 100Mbps! We’ll even throw in a Free-to-use, fully insured router to seal the deal.
Hassle-free, high-speed internet technology for those who are big on easy. Your internet is airborne, straight from your nearest cell tower to your router. No cables, no lengthy contracts, no landlord approval. The best part is that as long as you’re in an LTE covered area you can take your router with you on holiday, or to your next home. With up to 25Mbps, that’s not too shabby!
Old School can still be cool. ADSL has been around the block and it still connects more South Africans than any other access type. If your area isn’t LTE ready or Fibre Live, don’t worry. Our ADSL is all that and a bag of chips.