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If your address is not listed below, fear not. Just because Openserve is not available in your area, doesn't mean other Fibre providers won’t be either.
Woah! You’re moving up in the world... your new street is Fibre Live! Order Fibre for your new home right here, right now, and we’ll take care of everything.
SAVE 33% on our 25/10 Mbps Uncapped package! Only pay R399 /month until the end of the year.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Openserve have indicated that Fibre is available in your area. However, we need to manually process this order with Openserve before considering it a done deal.
We will be in contact via Email as soon as we have feedback from Openserve.
Don’t worry: You don’t pay anything until your Fibre connection is live.
Get a FREE upgrade to 50/50 Mpbs for your first 3 months.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Get a FREE upgrade to 25/25 Mpbs for your first 3 months.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
SAVE 29% on our 10/10 Mbps Uncapped package! Only pay R499 /month until the end of the year.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
SAVE 29% on our 10/10 Mbps Uncapped package! Only pay R499 /month until the end of the year.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
SAVE 36% on our 10/10Mbps Uncapped package! Only pay R349/month until the end of the year.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Openserve have indicated that Fibre is available in your area. However, we need to manually process this order with Openserve before considering it a done deal.
We will be in contact via Email as soon as we have feedback from Openserve.
Don’t worry: You don’t pay anything until your Fibre connection is live.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
SAVE 33% on our 30/2Mbps Uncapped package! Only pay R399/month until the end of the year.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Please Note: Once you have completed your order you will need a credit/debit card on hand to make payment.
Please Note: You have selected our Prepaid service which means your service will run on a 28-day cycle. You will need to manually pay us every 28 days via EasyPay (in-store or via the EasyPay App) to stay connected.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (anything from a few days to 3 months), we can assure you that once Vuma Reach has finished hooking your area up, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
SAVE 50% on our 20/20 Mbps Uncapped package! Only pay R395/month in your first 3 months.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Openserve have indicated that Fibre is available in your area. However, we need to manually process this order with Openserve before considering it a done deal.
We will be in contact via Email as soon as we have feedback from Openserve.
Don’t worry: You don’t pay anything until your Fibre connection is live.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Openserve have indicated that Fibre is available in your area. However, we need to manually process this order with Openserve before considering it a done deal.
We will be in contact via Email as soon as we have feedback from Openserve.
Don’t worry: You don’t pay anything until your Fibre connection is live.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Sign up for our Uncapped LTE package and get a free-to-use router (saving you a once-off fee of R999). Only available to the first 1500 orders
MTN Fixed LTE only works on certain LTE routers. Please ensure that if you take our SIM only deal that you have one of the approved routers
Capped MTN services do not include a Free-To-Use Router. You may opt to either purchase a new router from us (R999) or purchase your own router (must be on the approved routers list). Alternatively, as you have indicated that you already have a Free-To-Use LTE router from another service with us and are changing services, you may continue to use that router at an extra monthly fee of R50, which has been bundled into the service fee as indicated below.
You pay a once-off fee of R999 for a premium LTE Router then a monthly fee for your package
Your MTN SIM card will only work in routers that have been approved by MTN. Below is the most up to date list we have from them.
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You are near an LTE Live area, but your house is pretty far from the existing tower. This means you can get Fixed LTE, but your speeds won’t be as high, and you might experience intermittent service from time to time. You might want to consider other internet connection options. It’s your call.
You pay a once-off fee of R999 for a premium LTE router plus the monthly package fee.
You pay a once-off fee of R799 for a refurbished LTE router plus the monthly package fee. All routers are cleaned, reset to factory settings and come with a one year guarantee.
If you already have a router - no problem! You can use any router, anywhere in South Africa, with your brand new Telkom SIM.
You currently have one of our Free-to-Use routers. You can choose to continue using the router we supplied, at an additional cost of R50/month which will be bundled into the service fee, or you can return it and opt to buy one of our new premium routers at the once-off fee of R999 if you don’t have your own already.
Please note: The monthly fee below automatically reflects the additional R50/month, which will fall away should you return your router.
You have selected a Fixed LTE package without a router - do you want to proceed or would you like to go back and take a free-to-use router?
You are near an LTE Live area, but your house is pretty far from the existing tower. This means you can get Fixed LTE, but your speeds won’t be as high, and you might experience intermittent service from time to time. You might want to consider other internet connection options. It’s your call.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
Lucky you! You live in an area where we are able to offer you onsite Fibre installation setup.
Installers will arrive with your brand new router and ensure it is set up with your new Fibre connection.
They will make sure all your devices are connected to your new Fibre service and ready for use.
Once your router and devices are set up, the installers will do a walk around your premise and identify any weak WiFi spots.
Before they leave they will answer any questions you may have about your Fibre connection and share suggestions on improving WiFi signal.
Pre-order to jump ahead of queue and still get all the freebies! Don’t miss out on our incredible promos, pre-order today!
While we cannot give you an exact date (2-3 months), we can assure you that once our Fibre providers have finished installing in your area, you’ll be the first to know. For now, complete the pre-order form and hang tight to hear from us.
We currently offer two uncapped categories for our 10 Mbps Openserve package - Uncapped and Uncapped Premium. The standard 10 Mbps Uncapped package carries a FUP threshold of 150GB. The 10 Mbps Uncapped Premium package carries no FUP. All other Openserve packages (20 Mbps and above) have no FUP applied.
Please Note: We only apply FUP on our 10 Mbps Uncapped Fibre package on the Openserve infrastructure. No other Fibre providers have a FUP threshold.
Good to Know: If you are on the 10 Mbps Uncapped package which carries a FUP, your usage between midnight and 06:00 am every day does not affect your rolling FUP threshold. So, if you are planning downloads, make sure you schedule them for these times so they won’t impact your FUP status.
| Uncapped Package Speed | Uncapped | Uncapped Premium |
|---|---|---|
| 10Mbps | 100GB | Unlimited |
| 20Mbps | 200GB | Unlimited |
| 40Mbps | 250GB | Unlimited |
| 100Mbps | 300GB | Unlimited |
| 200Mbps | 500GB | Unlimited |
We offer 3 types of uncapped categories - Uncapped, Uncapped Premium and Uncapped Pro. The first two categories have a FUP threshold (see below), while our Uncapped Pro packages have no threshold.
Please Note: We only apply our FUP on our Uncapped and Uncapped Premium packages on the Openserve ( and Telkom) infrastructure. No other providers have a FUP threshold.
Good to Know: If you are on one of our packages which carries a FUP, your usage between midnight and 06:00 am every day does not affect your rolling FUP threshold. So, if you are planning downloads make sure you schedule them for these times, and they won't have an impact on your FUP status.
| Uncapped ADSL Speed | Uncapped | Uncapped Premium | Uncapped Pro |
|---|---|---|---|
| 1Mbps | 30GB | 50GB | Unlimited |
| 2Mbps | 40GB | 60GB | Unlimited |
| 4Mbps | 70GB | 185GB | Unlimited |
| 8Mbps | 80GB | 250GB | Unlimited |
| 10Mbps | 100GB | 370GB | Unlimited |
| 20Mbps | 200GB | 475GB | Infinite |
| 40Mbps | 250GB | 1025GB | Infinite |
Please make sure the pin place is on your address.
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Please refine your address search by adding in your street number below and confirming it in the list below.
If your address is not listed below, fear not. Just because Vumatel is not available in your area, doesn't mean other Fibre providers won’t be either.
Just enter your street address and we’ll show you the fastest internet access available at your property.
We offer 3 types of internet access: Fasterfast Fibre, Fixed LTE and Old School ADSL.
Now listen up: If you can get Fibre then get it, it’s the best. If you can’t get Fibre, then get Fixed LTE, it’s super simple, quick to install and fast enough for all your video streaming. If you can’t get Fixed LTE, then get ADSL, it’s old school but it’s still cool. If you can’t get ADSL, you need to emigrate.
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Here’s why Webafrica is the best Internet Service Provider for you:
Established in 1997, we have been in the ISP business for
24 years
so we know what we’re doing.
We have a great track record, with more than
80,000
happy customers on our books.
We are equipped to handle your needs. We have over
120 staff
between our Cape Town office and our Johannesburg sales office.
We make online easy: clear cut packages, easy sign-up, no lengthy contracts, and helpful staff who don’t speak “geek” are all a part of the Webafrica world.
We love our customers and value their opinions, so much so that our staff incentives and bonuses are directly related to your ratings on our service.
If you want blistering fast internet speeds and the latest in cutting edge internet technology then Fibre is for you. No Landline, No lengthy contracts, just Fasterfast Fibre with speeds up to 1000Mbps. We will cover your installation and connection fees and even throw in a free-to-use fully insured router to seal the deal.
Hassle-free, high-speed internet technology for those who are big on easy. Your internet is airborne, straight from your nearest cell tower to your router. No cables, no lengthy contracts, no landlord approval. The best part is that as long as you’re in an LTE covered area you can take your router with you on holiday, or to your next home. With up to 25Mbps, that’s not too shabby!
Old school can still be cool with the new and improved Naked ADSL. It’s ADSL without that lame landline and fully Uncapped! If your area isn’t LTE or Fibre ready, don’t worry - our Naked ADSL is all that and a bag of chips.
Your MTN SIM card will only work in routers that have been approved by MTN. Currently we have the Huawei B612-233 in stock. This router can support up to 32 wireless connections at the same time, has 4 LAN ports and is capable of managing speeds up to 300mbps.
Your MTN SIM card will only work in routers that have been approved by MTN. Below is the most up to date list we have from MTN.
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It’s Lockdown but don’t panic! We are still here, the only difference is we are all in the comfort (and safety) of our own homes. Webafrica will keep offering the following services during this period:
All our underlying infrastructure providers have indicated that they will continue to provide Fibre installations, as per their agreed service times.
Their teams will come equipped with masks, surgical gloves, sanitiser and disinfectant.
See next regarding Router deliveries
All fixed LTE SIM and Router deliveries will continue and be delivered to your door within 5-14 business days. Please note that deliveries might be delayed during the Lockdown period.
Our support teams may now be working from the safety of their own homes but our hours remain the same.
Let us help you via our WhatsApp live chat support – it’s still our friendly agents, just in chat mode! Simply, add 021 464 9500 as a contact on your phone and send "Hi" to start the conversation. Support hours are Mon-Fri (7am-9am) and Sat, Sun and Public Holidays (8am-6pm).
Submit a ticket and our support team will get back to you. Please give us as much info as you can. Email support hours are Mon-Fri (8am-6pm) and Sat, Sun and Public Holidays (9:30am to 6pm).
Give us a call on 086 000 9500 and chat to one of our support agents in person (Mon-Fri, 8am-6pm)
Not sure what internet connection you want? No problem! Our sales team will be available on 086 000 9555 (Mon-Fri, 8am-6pm) or drop a line on email: [email protected]
- Lock It Down And Keep Safe -
Stay Sanitary, Read The News And Put On Your Mad Max Outfit!
