It’s Lockdown but don’t panic! We are still here, the only difference is we are all in the comfort (and safety) of our own homes. Webafrica will keep offering the following services during this period:
All our underlying infrastructure providers have indicated that they will continue to provide Fibre installations, as per their agreed service times.
Their teams will come equipped with masks, surgical gloves, sanitiser and disinfectant.
See next regarding Router deliveries
All fixed LTE SIM and Router deliveries will continue and be delivered to your door within 5-14 business days. Please note that deliveries might be delayed during the Lockdown period.
Our support teams may now be working from the safety of their own homes but our hours remain the same.
Let us help you via our WhatsApp live chat support – it’s still our friendly agents, just in chat mode! Simply, add 021 464 9500 as a contact on your phone and send "Hi" to start the conversation. Support hours are Mon-Fri (7am-9am) and Sat, Sun and Public Holidays (8am-6pm).
Submit a ticket and our support team will get back to you. Please give us as much info as you can. Email support hours are Mon-Fri (8am-6pm) and Sat, Sun and Public Holidays (9:30am to 6pm).
Give us a call on 086 000 9500 and chat to one of our support agents in person (Mon-Fri, 8am-6pm)
Not sure what internet connection you want? No problem! Our sales team will be available on 086 000 9555 (Mon-Fri, 8am-6pm) or drop a line on email: [email protected]
- Lock It Down And Keep Safe -
Stay Sanitary, Read The News And Put On Your Mad Max Outfit!
We’re all about getting you online chop, chop without any costly hassles. That’s why we’ve ditched the installation cost to bring you free installation valued at R999.
We don’t believe in long, boring contracts, instead we offer you month-to-month contracts to suit your needs. Goodbye paperwork, hello convenience!
Enjoy unlimited data with your Fibre internet connection. No mobile data charges when you're at home. Stream music and movies without worrying about top-ups ever again!
While we can’t give you an exact timeframe, we will keep you posted every step of the way as your order progresses. When we know, we’ll be sure to let you know.
Did we mention that your fibre is unlimited? Yip, that means that you’ll never run out of data or have to pay expensive out of bundle data charges.
Easily connect multiple devices at the same time for unlimited entertainment for the whole family. Plus, save big on mobile data charges - talk, chat, stream for hours...
Get fast, unlimited fibre today! CHECK AVAILABILITY NOW
At Webafrica we like to keep things simple. We’ll have you up and running in no time at all and will keep you informed every step of the way.
Confirm you are covered by fibre
Enter your address into our map, or zoom in, find your house, and drop a pin on it to see if you are covered by Fibre.
Note: Our map will tell you if your area is already Fibre active or if it will be active soon (pre-order stage). If your area is in pre-order, we suggest you place an order now, at no cost to you. This will help you to avoid going into a queuing system when your area goes live.
Complete your order and make a payment
Follow all the steps to complete your order and make your first payment.
You'll be required to make a payment if your area is active. If it is in the pre-order stage, you will only be required to make a payment when your area goes live.
Wait for your installation
Vuma Reach will be in contact with you to arrange a time to complete your installation.
How this works: The technicians will connect the fibre from the road into your house (fear not, no cables are visible). On the installation day, someone must be home to give the technicians access to the house to complete the installation, which can take up to 2-3 hours. Note: This timeframe depends on the complexity of getting the Fibre into your house.
You go active
Yay, the wait is finally over!
Once the installation is complete, we will have you up and running within a few hours.
Enjoy your new, unlimited Fibre internet connection and the endless online possibilities that it offers.
Forget using expensive data to watch your favourite TV series or movies. Open up endless entertainment possibilities from the best local and international shows – if you think it, you can watch it.
Boost your career with online education. Using your fast, unlimited fibre internet you can enroll for courses that are offered in ‘digital classrooms’. Give yourself the opportunity to study further.
Give your family the opportunity to do assignments, homework and projects from the safety and in the comfort of your home.
Keep in touch with friends and family through social media like Instagram, Facebook, Twitter or video call and chat via WhatsApp without paying anything extra. Save a substantial amount on your mobile data charges.
Enjoy a high-speed internet connection of 20Mbps download and 10Mbps upload speed – great for online gaming. Fibre is the best way to play your favourite racing games or simulated first-person shoot ‘em ups with minimised lag times.
Safely work from home without the hassle of commuting. Research new business opportunities and easily keep in touch with clients and the office via Skype, email and more.
Vuma Reach offers the following speeds: Up to 20Mbps (download) and up to 10Mbps (upload) speeds. Wi-Fi capabilities and physical barriers such as thick walls, fish tanks, mirrors or even pot plants can also impact your signal strength. Good to remember: Not all devices can handle a high-speed connection, oftentimes the newer, higher-quality devices (laptops, phones, TVs and gaming consoles) can support faster internet speeds.
Weltevreden Valley, Woodlands, Lentegeur, Beacon Valley, Portlands, Strandfontein Village, Pelican Heights, Strandfontein, Retreat, Vosloorus, Soweto, Grassy Park, Vaalpark, Daveyton, Dobsonville, Dube, Kloofendal, Mofolo, Mofolo South, Moroka, Orlando West, Riverside View, Vosloorus, Dennemere, Heather Park, Malibu Village, Austinville, Bay View, Beacon Valley, Beverly Park, Blue Downs, Clairwood, Colorado Park, Dennemere, Devon Park, Devon Park Village, Electric City, Forest Glade, Forest Heights, Forest Village, Gaylee, Grassy Park, Greenfield, Heather Park, High Places, Highbury, Highlands Village, Hill View, Hillcrest Heights, Houghton, Hyde Park, Ikwezi Park, Kleinvlei, Lentegeur, Lotus River, Malibu Village, New Woodlands, Palm Park, Park Village, Parkwood, Pelican Heights, Perm Gardens, Pine Place, Portland, Portlands, Retreat, Rocklands, Rondevlei Park, Rosedale, Russel`s Rest, San Remo, Sillwood Heights, Steenberg, Strandfontein, Stratford Green, The Connifers, The Wines, Thembokwezi, Tuscany Glen, Weltevreden Valley, Wesbank, Westgate, Westridge, Wildwood, Woodlands . Check back here as we will be adding more areas to this list as the infrastructure is ready.
If you think it, you can watch it. There are some amazing streaming services which will work beautifully on your Fibre line. Some of the tried and tested (and loved) options include Netflix, Showmax, Amazon Prime, Google Play Movies, DSTV Now, and iTunes Movies, to name a few. If it’s music you’re after take a look at Spotify, iTunes, Google Play Music, Deezer, and even YouTube playlists. We also enjoy 8tracks, although some of the content will ask you to play through YouTube to get around licensing issues.
Vuma Reach is a division of Vumatel and has been in operation for almost six years. Vuma Reach offers fast, affordable fibre that will enable you to stay connected to your digital community and the world. Stream or download the latest music and movies without ever running out of data. Do it all with Vuma Reach.
That's the best part - the router comes preinstalled into the Fibre unit (called the ONT). This is mounted on a wall in your property enabling you to easily connect up to 10 devices and save big on mobile data charges.
What happens if I cancel my Fibre? Our data package on the Vuma Reach network is month-to-month. No long, boring contracts so if you choose to cancel, just let us know. Easy does it!
Heck no! Fibre is completely independent of a bundled voice line. Cool, right?
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