Heads up! .
Heads up! .
While we continually update our map to ensure reliability, please note that on occasion the data supplied by the underlying Fibre infrastructure provider is not always 100% accurate.
20 - 50 Gigs: Perfect for several team members to send and receive emails, browse the internet, and other simple day-to-day tasks.
50 - 200 Gigs: Ideal for significant internet usage, including heavy internet usage, VoIP calls (like Skype) and frequent uploads and downloads.
200 - 2000 Gigs: If your business has lots of people using the internet for everything including downloads, uploads and live streaming, 200GB or more will ensure you won’t run out of data.
Uncapped: The convenience of uncapped is that you and your business don't have to worry about running out of gigs or having to top up at an additional cost.
2 Mbps - 8 Mbps: The same speeds as you could get with ADSL but 100% more reliable. These speeds are perfect for up to 2 – 3 simultaneous team members, and ideal for online videos, social media and online calls (such as Skype) as well as quick downloads.
10 Mbps - 40 Mbps: You'll enjoy a blisteringly quick internet experience with these speeds. This is the perfect option for media-rich data, streaming online videos in high definition and super-fast downloads and uploads.
50 Mbps - 100 Mbps: If speed is important to your business, then why would you go any slower? Let everyone in your business experience the same speeds at the same time.
Increase the productivity of your business by making everything quicker. Make internet browsing more efficient, make it easier and quicker to send and receive large documents, back-up data quickly and easily with faster upload speeds, run multiple applications at the same time and improve internal communications with more effective video-conferencing and internal networks.
Flexible working is made easier. Fast connection and gzuaranteed minimum speeds even at peak times makes it possible to Work at all times, even busy periods such as evenings. Send and receive large files easily with staff working from home. Improve networks making remote working easier. Improved speeds makes staying in touch via video conferencing and an IP phone easier.
ADSL lines are copper and can be affected by the climate, moisture and static as well as being susceptible to corrosion. The quality of the line can also be affected by its distance from the nearest telephone exchange. Fibre cables are known for their superior resistance to electromagnetic noise, moisture and adverse weather conditions. They are also highly stable and are not affected by their distance from their closest POP (Point-of-Presences). This makes Fibre connections very reliable.
ADSL is reliant on existing copper wire infrastructure which is often unreliable and offers speeds (to the wider public) of around 4 Mbps – hardly anything to write home about. Fibre, on the other hand, uses flexible glass fibres to transmit data at incredible speeds, allowing users to achieve speeds of up to 1000 Mbps!
Heck no! Fibre is completely independent of a bundled voice line.
Unless stipulated, most ADSL/VDSL routers won't work with your new Fibre connection. All but one of our Fibre packages – the 4 Mbps Entry-level Uncapped package on Vuma – come with a free-to-use premium Fibre-enabled wireless router. Please note that if ordered your fibre package before 1 July 2016 and you cancel your Fibre service or fall into a suspended state (for longer than 30 days), Webafrica reserves the right to charge you the full retail price of the router. If you ordered after 1 July 2016 and cancel your product you can either pay for the router OR return it to us.
We rely on our various suppliers to provide us with the areas that can get Fibre Internet. Once you have ordered Fibre on our website, one of our friendly fibre sales agents will be in contact to confirm you order.
Fibre must have been installed outside your boundary wall. Fibre then needs to run from your boundary wall to inside your home and be connected to a CPE (or similar) device. You also need a WAN-enabled wireless router – we provide one for free on selected packages. Contact us if you are unsure about any detail!
We don't do contracts – that is how we roll! You may upgrade or downgrade at any time, but please note that this action may attract a small re-grade fee.
Absolutely. Upgrading to a bigger package will be more cost-effective if you are topping up every month. If you need additional data in a given month you can top up with 50 Gigs (at R150 once off) or 25 Gigs (at R100 once off) for the following providers – Vuma, Fibrehoods, Frogfoot and Octotel. If you ordered an OpenServe (Telkom) fibre product you can top up for R9/GB. Please note these top-up gigs will carry over to the next month until they are used up.