Heads up! .
All you’ve got to do its plug it in. We pre-configure and setup all Fibre routers for your added convenience. It’s that simple!
Our ‘no strings attached’ policy offers pay-as-you-go monthly packages that can be cancelled at anytime. If you do wish to cancel, all you need to do is give us one month’s calendar notice.
We make keeping track of your order easy. Once your Fibre order has been placed, you can jump into your Customer Zone and see at what stage your Fibre order is currently and what happens next.
Heads up! .
While we continually update our map to ensure reliability, please note that on occasion the data supplied by the underlying Fibre infrastructure provider is not always 100% accurate.
We have partnered with multiple providers to make sure we can offer Business Fibre to more areas around the country.
Some areas will have multiple Fibre providers so make sure to search for your address on our map above to see which provider covers your area.
20 - 50 GB: Perfect for several team members to send and receive emails, browse the internet, and other simple day-to-day tasks.
50 - 200 GB: Ideal for significant Internet usage, including heavy Internet usage, VoIP calls (like Skype) and frequent uploads and downloads.
200 - 2000 GB: If your business has lots of people using the Internet for everything including downloads, uploads and live streaming, 200 GB or more will ensure you won’t run out of data.
Uncapped: The convenience of uncapped is that you and your business don't have to worry about running out of gigs or having to top up at an additional cost.
2 Mbps - 8 Mbps: The same speeds as you could get with ADSL but 100% more reliable. These speeds are perfect for up to 2 – 3 simultaneous team members, and ideal for online videos, social media and online calls (such as Skype) as well as quick downloads.
10 Mbps - 40 Mbps: You'll enjoy a blisteringly quick Internet experience with these speeds. This is the perfect option for media-rich data, streaming online videos in high definition and super-fast downloads and uploads.
50 Mbps - 100 Mbps: If speed is important to your business, then why would you go any slower? Let everyone in your business experience the same speeds at the same time.
Catch up on your favourite TV shows, relax with a film or listen to a new MP3. Get them all in higher quality, with fewer interruptions.
Share the same fast connection around your home – everyone under one roof can be browsing, watching, listening, downloading, playing and chatting at once.
We've entered a new world of Fibre possibilities, which means the inconsistent speeds of ADSL is a thing of the past.
Ready to go faster? Whether you're a fan of racing, platforms or shoot em ups – enjoy all the thrills of your favourite online games.
With Fibre the need for a voiceline is a thing of the past. Enjoy cheaper call rates using VoIP services to connect with family and friends across the world.
Sending and receiving files shouldn't be a chore. It isn't with Fibre. You can move photos, documents, graphics and larger files quicker than ever before.
ADSL is reliant on existing copper wire infrastructure which is often unreliable and offers speeds (to the wider public) of around 4 Mbps – hardly anything to write home about. Fibre, on the other hand, uses flexible glass fibres to transmit data at incredible speeds, allowing users to achieve speeds of up to 1000 Mbps!
Heck no! Fibre is completely independent of a bundled voice line.
Unless stipulated, most ADSL/VDSL routers won't work with your new Fibre connection. All but one of our Fibre packages – the 4 Mbps Entry-level Uncapped package on Vuma – come with a free-to-use premium Fibre-enabled wireless router. Please note that if ordered your Fibre package before 1 July 2016 and you cancel your Fibre service or fall into a suspended state (for longer than 30 days), Webafrica reserves the right to charge you the full retail price of the router. If you ordered your Fibre package after 1 July 2016 and cancel your product, you can either pay for the router OR return it to us.
We rely on our various suppliers to provide us with the areas that can get Fibre Internet. Once you have ordered Fibre on our website, one of our friendly Fibre sales agents will be in contact to confirm you order.
Fibre must have been installed outside your boundary wall. Fibre then needs to run from your boundary wall to inside your home and be connected to a CPE (or similar) device. You also need a WAN-enabled wireless router – we provide one for free on selected packages. Contact us if you are unsure about any detail!
We don't do contracts – that is how we roll! You may upgrade or downgrade at any time, but please note that this action may attract a small re-grade fee.
Absolutely. Upgrading to a bigger package will be more cost-effective if you are topping up every month. If you need additional data in a given month you can top up with 50 GB (at R150 once-off) or 25 GB (at R100 once-off) for the following providers – Vuma, Fibrehoods, Frogfoot and Octotel. If you ordered an OpenServe (Telkom) Fibre product you can top up for R9/GB. Please note these top-up gigs will carry over to the next month until they are used up.
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